What is your refund and cancellation policy?

GROUP CLASSES

Group Class enrollment is by reservation only, as classes have limited spots. Classes may be cancelled and rescheduled if cancellation takes place 12 hours or more before class time. Any cancellation within a 12 hour period of class time results in a Late Cancel or No Show, and a $10 fee will be automatically charged to the client's account.

PRIVATE APPOINTMENTS

Personal Training appointments may be Early Cancelled and rescheduled up to 24 hours in advance of appointment time. Appointments cancelled within 24 hours are forfeit and cannot be rescheduled.

Private Party appointments may be Early Cancelled and rescheduled up to 7 days in advance of appointment time. Private Parties cancelled within 7 days of appointment time are forfeit and cannot be rescheduled.

All class and appointment payments to Brass Ovaries are non-refundable. Should you need to Early Cancel your appointment, a credit for the amount of your appointment will be applied to your client account. You have up to 3 months to reschedule your appointment, or use the credit toward other services. Credits cannot be redeemed for merchandise. Gift Certificates are non-refundable. All sales are final.

p: 512-477-7653

info@brass-ovaries.com

Brass Ovaries
3111 Manor Road
Austin, TX 78723