FAQ

How do I use my Groupon?

After you purchase your Groupon, give us a call at (512) 477-7653 in order to set up a Free Class Consultation. Please do not redeem your Groupon until after you have called us. Your Groupon is valid for 6 months, however once your Groupon is redeemed, you only have 30 days in which to use your classes. Please note that Groupons are only valid at our Manor location.

What is your refund and cancellation policy?

GROUP CLASSES

Group Class enrollment is by reservation only, as classes have limited spots. Classes may be cancelled and rescheduled if cancellation takes place 12 hours or more before class time. Any cancellation within a 12 hour period of class time results in a Late Cancel or No Show, and a $10 fee will be automatically charged to the client's account.

PRIVATE APPOINTMENTS

Personal Training appointments may be Early Cancelled and rescheduled up to 24 hours in advance of appointment time. Appointments cancelled within 24 hours are forfeit and cannot be rescheduled.

Private Party appointments may be Early Cancelled and rescheduled up to 7 days in advance of appointment time. Private Parties cancelled within 7 days of appointment time are forfeit and cannot be rescheduled.

All class and appointment payments to Brass Ovaries are non-refundable. Should you need to Early Cancel your appointment, a credit for the amount of your appointment will be applied to your client account. You have up to 3 months to reschedule your appointment, or use the credit toward other services. Credits cannot be redeemed for merchandise. Gift Certificates are non-refundable. All sales are final.

Do I need to own a pole to take a pole dancing class?

You do not need your own pole at home, but once you begin pole dancing, you'll probably want to get one. Ask us about tension-mounted, temporary poles from X-Pole. These poles are easily installed with no drilling, screwing or damage to your ceiling!

Do I need to be a dancer, or be athletic to take pole dancing classes?

You do not need any dance or athletic experience to enjoy and benefit from pole fitness!

Is there an age limit?

Students under the age of 18 must have their parent sign a Parental Waiver. Other than unattended minors, all ages are welcome!

How long will it take to master pole dancing?

Like any other athletic discipline, mastering the art of pole dancing requires dedication, patience and lots of training. Most people practice pole dancing for fun and fitness, but if you become interested in competitive or professional pole dancing, we can develop a training and cross-conditioning regiment that will put you on the safe track to mastering those high-flying skills.

What should I wear to each type of class?

POLE CLASSES

Always wear short, form-fitted shorts which expose the top, insides of your thighs. You can wear layers on top. Stilettos are not allowed in Pole Level 1 classes, but are encouraged in all other pole classes. Bare feet are always a good option, and tennis shoes or ballet slippers are also allowed. Socked feet are usually too slippery for Pole Level classes.

AERIAL CLASSES

Always wear form-fitted leggings when attending aerial classes, in order to protect the skin on the backs of your legs and thighs. You can wear layers on top. Barefoot is best for all aerial classes.

FITNESS CLASSES

You may wear form-fitted shorts or leggings and layers on top for all fitness classes. Baggy clothing is discouraged and often exposes too much. Tennis shoes or bare feet are best, and knee pads are encouraged for Twerk Fit and Burlesque classes. Covering the legs/knees/thighs is best for Burlesque class as well, and Burlesque class is always stiletto optional. You may wear ballet slippers, socks, foot undies or go barefoot in Ballet Tone class.

Can I arrive early for my scheduled class?

You are encouraged to arrive early and browse our full-scale pole and aerial apparel boutique.

Where can I practice pole dancing after I take a class?

We rent our studio space, so give us a call about rates and available times. We can also advise you on investing in a pole for your own home! We are an official distributor for X-Pole and Platinum Stages Poles. Both companies offer permanent, single piece poles as well as multi-piece, removable, tension-mounted poles, perfect for renters!

Where do the classes and workshops take place?

Our pole, aerial and fitness studio is located at 3111 Manor Road at the intersection of Airport Blvd and Manor Rd.

Do you sell Gift Certificates?

Yes! Gift Certificates are available online and in our studio.

What other services does Brass Ovaries offer?

Our services include public group classes, private appointments for personal training and special occasions, on location instruction, live performance, pole and aerial apparel pro shop, and equipment and studio rental.

p: 512-477-7653

info@brass-ovaries.com

Brass Ovaries
3111 Manor Road
Austin, TX 78723